SystemCARE™

We understand the need for companies IT to be delivered everyday without added overheads to business or in-house expertise. C3ntral's remote management system SystemCARE™ ensures your IT infrastructure is looked after 24 hours a day, 7 days a week.

C3ntrals SystemCARE™ package perfectly combines the perks of centralised management software with no fixed monthly outlay.

SystemCARE™ includes all of the aspects of a healthy IT infrastructure. Within our SystemCARE™ package there are two agents which will 'care' after your system. These are:

Anti-Virus & Spyware Protection Agent

The anti-virus protection of SystemCARE™ is a fundamental part of any IT infrastructure. The anti-virus agent is centrally managed which allows you to create reports to identify activity and identify weak points within your IT infrastructure. Users habits can also be monitored.

The main features of our anti-virus agent are:

Total network protection
One simple solution to protect and control your enterprise network
Block attacks, stops spam and web threats, clean email, protect unpatched systems, and more
One simple solution replaces endless point-product appliances
Delivers security and performance with no compromise
Email protection for up to 5 million messages per hour
Web protection for 50,000 active users

C3ntral Computer Management Agent

Our Computer Management Agent will be installed onto each computer. The agent is a web based platform which continually monitors and updates Microsoft Windows ie automatically downloads and installs security patches and any other updates.

Our Computer Management Agent simplifies the delivery of IT services to save your company time and money and ensures your systems security.

C3ntral can use this agent to remotely access your system if you are ever in need of remote assistance.

Key features are:

PC Remote Control/Remote Support
Patch Management
Computer Audit and Discovery
Remote Desktop Management
LAN and Windows Monitoring
Help Desk and Trouble Ticketing
Software Deployment & Systems Management
Network Policy Management
Backup and Disaster Recovery
Anti-Virus, Anti-Spyware and Rootkit Protection
Cross Platform Support (PC and MAC)
Machine "Personality" Management
Power Management

C3ntral Helpdesk

All of C3ntral's customers SME customers, Home users and ITS customers have access to C3ntral Helpdesk.

The idea behind the use of C3ntral Helpdesk is to enhance your customer experience of our Business Package. The helpdesk software package offers support through means of raising 'tickets' and e-mail management.

Our helpdesk offers users a variety of self help resources, such as guided trouble shooters and a searchable knowledgebase, knowledgebase articles are automatically suggested to customers as they type out their tickets.

You can access the helpdesk by simply opening your Internet Explorer and going to http://helpdesk.c3ntral.net

C3ntral use the same industry leading helpdesk software as: Vodafone, Volvo, Virgin Mobile, Symantec, Acer, Pipex, SEGA, Sun Microsystems and many more.

For all SME product pricing, please click here to view our pricing guide.